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Expert Advice, Smartpress News

Making Sense Out of Turnaround Times

Turnaround times refer to the production time that is necessary to produce your products – the printing and finishing options for your order. We offer a selection of turnaround times to meet your needs and budget.

When Turnaround Times Begin

After you place your order, we’ll provide a proof within 24 business hours. When your proof is ready, we’ll send an email with a link to your account and the proof for your review. If everything looks good, click the approve button and we’ll take it from there. Once you approve your proof, the turnaround clock starts. Turnaround time begins at 9 am CST the following business day. Weekends and holidays are not counted when calculating your turnaround time.

Smartpress.com Turnaround Times

Shipping and Turnaround

Turnaround time doesn’t include mailing or shipping, so we ask that you allow additional business days based on your shipping selection.

Unexpected Changes and Proof Approval

If you decline your proof and changes need to be made, the proofing cycle starts all over again. You can expect your new proof within 24 hours and turnaround time will begin at the next occurrence of 9 am CST after final approval.

Our Dedication to You

As an online printing leader, we know your projects are critical to you. It is our goal to ensure that every customer understands as much about the ordering process as possible to make it easy, fast, and efficient – ultimately leaving you 100% satisfied.

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