Unless you choose Mailing Services or Design Services, you need to select one of the counter pickup or shipping options presented to you on the Site. When choosing a shipping option, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is picked up. For instance, a product shipped 2nd Day and picked up by the carrier on a Thursday would be delivered by the end of day Monday.
Shipping transit times vary, and Smartpress.com assumes no responsibility for delays caused by shipping carriers, weather, or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
Smartpress.com’s responsibility is limited to preparing your printing order and submitting it to the carrier for shipping. Smartpress.com is not liable for damages which occur in shipping.
We cannot ship to P.O. Boxes or APO/FPO.
Counter pickup orders are available anytime after 6 P.M. of the estimated ship date. Please wait until you’ve received an email indicating your order has “shipped” before arriving. Once you’ve been notified your order is ready, it can be picked up anytime, as the door to the counter pickup area is open 24/7.